Health Services Operations Manager

CHS Central Office - Hershey, PA

Full-Time

The Health Services Operations Manager is an individual passionate about the physical and mental health, safety, and well-being of children. Working from the Central Office, this individual will oversee activities related to health policies and services for the CHS centers. This position will work to understand the needs of families attending CHS centers and help to shape the scope of services provided by partnering with local providers to guide families in receiving such services. Beyond creating guidelines and roadmaps for health-related services, the Health Services Operations Manager will serve in a consultative role to the Center level Health Services Team. This individual will report to the Sr. Director of Programs at the CHS Central Office and will work closely with professionals at each CHS center to maintain consistency in health policies and procedures. The salary range for this position is $59,735 - $79,746 annual depending on experience.

Responsibilities:

Implementing health policies, procedures, and strategies for CHS' network of centers
Overseeing the provision and coordination of health services to children and families enrolled in the program
Overseeing contracted partnership with external health services providers
Provide support for onboarding of center level health services team.
Data collection and interpretation of key strategic goals and metrics
Building and establishing partnerships to support child health needs
Maintaining appropriate certifications and licensure to provide related trainings to staff (ex: CPR, Handle with Care)
Overseeing all health-related regulatory compliance by PA governing agencies and assure that all health licensed/certificated staff maintain their licensure status and requisite professional training
Providing supervision to and ensure that all health staff are complying with appropriate regulations
Ensuring the Centers are in compliance with ADA, including facilitating individualized assessments of every child who might present with a health condition that meets the ADA threshold, and creating an
individualized plan and supports for that child
Ensuring implementation of policies and procedures for safety practices in conjunction with the Center Level Health Services team
Implementing corrective initiatives and tracking most common issues and/or trends
Staying updated and informed on child health best practices (e.g. trauma-informed care, etc.) and regulatory requirements for supporting all children's success, birth to age 5
Provide consultative support and facilitate collaboration between all CHS center level health services teams.
Other duties as assigned

Qualifications:

Bachelor's in health services, nursing, public health, education or related field (Masters in related field preferred)
5 years of experience in behavioral or physical health services area (preferred)
Knowledge of the State's health and safety requirements (DHS/OCDEL, DOH, OSHA, ADA) and NAEYC standards
Ability to correspond and establish supportive relationships with caseworkers, parent/guardians, staff, and students
Ability to problem-solve major health service issues and address concerns
Exceptional interpersonal skills including the ability to influence, lead, and educate teams
Ability to type and perform data entry with a high degree of accuracy
Ability to work in a fast-paced environment with changing priorities
Ability to proactively identify problems and implement solutions
Responsible, enthusiastic, and cares about working in a mission-focused organization
Demonstrated understanding of and ability to effectively work with low-income families (preferred)
Willingness to be held accountable and receive feedback
Comfortability with technology including MS Office Suite (Outlook, Word, Excel and PowerPoint) and/or willingness to learn
Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for children
U.S. work authorization and successful completion of pre-employment background checks and clearances

Who we are and what we’re looking for

At CHS, we are leaders passionate about early childhood education and community betterment. Our work is driven by the desire to endow children with the resources for educational and physical well-being, while supporting and empowering their families. We listen to the needs of our diverse community and adapt to give everyone a voice. We hold each-other accountable for bringing our best and most authentic selves to school every day, creating an environment of mutual respect.

We strive to build a team of individuals that is passionate about our mission, brings in new creative ideas, and loves their work. If this sounds like you, we look forward to seeing your application.

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About Catherine Hershey Schools for Early Learning

At Catherine Hershey Schools for Early Learning, we nurture children, support them in discovering their world, and help them grow to reach their fullest potential. We are passionate educators, caregivers, and role models dedicated to successful early childhood development. We believe that a rich and solid foundation, along with a nurturing and supportive environment, is critical to helping children grow. We focus on the whole child, helping them flourish in mind and body. And we set them on a path to become their strongest, brightest, and best selves in school and beyond.

Catherine Hershey’s dream was to provide children with a well-rounded education. That dream lives on in her name and is our mission at Catherine Hershey Schools for Early Learning.

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Equal employment opportunity policy

Catherine Hershey Schools for Early Learning does not discriminate against applicants or employees, in hiring, promotion or any terms or conditions of employment, on the basis of race, color, national or ethnic origin, ancestry, sex, age, religion or religious creed, veteran status, disability or use of a guide or support animal because of the blindness, deafness or physical handicap of the user or because the user is a handler or trainer of support or guide animals, or any other status protected under applicable federal or Pennsylvania law.